GA Open License Program” Version 20

Getting Started Guide

Welcome to the Computer Associates (CA) Open License Program (OLP) Version 2.0

Congratulations on your purchase of the CA OLP Solutions Kit. This document contains information about the CA OLP resources and what you need to get started. You will find the following resources in your customized OLP Solutions Kit:

Welcome Letter

CA OLP License Certificate

Getting Started Guide

CA OLP Overview

Product Installation Instructions Registration

Trial Installation CDs and Registration Information on Converting a Trial Product to a Full License Product Release Notes

Product Support

New Product Info Pack

Table of Contents for Getting Started Guide

CA OLP Solutions Kit - North America Edition Overview CA OLP License Certificate

Product Installation

Product Registration Procedure

Trial Product Installation and Registration

Converting a Trial Copy to a Licensed Product

Product Release Notes

Product Support

ONO PWN >

1) CA OLP Solutions Kit ~ Europe Edition Overview

The OLP Solutions Kit is a portfolio of CA Workgroup and Advanced Edition products. The Kit contains CDs for the following products:

Security Management noculate/T 4.53 for Windows NT and its options

Storage Management for Windows NT ARCserve®!T " 6.61 for Windows NT and its options

SurvivelT 4.5 for Windows NT

ee Storage Management for NetWare ARCserve®/T 6.6 for NetWare and its options ges Runtime Option 0 Storage Management for Linux ARCserve®IT " 6.61 for Linux and its options NEW! ee Help Desk Management

Computer Based Training CBT - ARCserve®/T Administration Fundamentals NEW! ee Desktop and Server Management Contra 5.0forWindowsNT 0 | Network Management | NetworkiT™ 2.0 for Windows NT and its options NEW |

Information Management

The Solutions Kit also contains your OLP License Certificate and additional information about the Open License Program. Product documentation is also included as part of each product CD.

Most products contained on these CDs install as trial copy versions. These trial copies allow you to explore and evaluate the features and capabilities of each product. Each trial copy version supports all product features and is fully functional for ten (10) days. You can also register to extend the term of the trial to thirty (30) days. Please see the Trial Product Installation and Registration section (#5) below for information on extending trial copies to the thirty (30) days period. When you decide to purchase any ofthese products, you will be issued a new OLP License Certificate with a permanent Registration ID. All you need to do is re-register the product with this ID. The product does not have to be re-installed or re-configured. With a valid registered key code, the product installs as a fully licensed product. Simply follow the instructions listed in the Product Registration Procedure section to obtain registered key codes for all of your licensed products.

Please note: Installing a product without first property licensing it from CA is a breach of your Open License Program Conditions of Use, an infringement of CA’s intellectual property rights, and is grounds for CA's termination of your license and your right to use CA's software.

2) CA OLP License Certificate

The OLP License Certificate gives you the right to copy products purchased through the Open License Program in the exact quantity ordered. The OLP License Certificate contains the following information:

A unique license number

A list of the products licensed

Information necessary to unlock the products

OLP License Certificate “Registration IDs Conditions of Use” (described on the reverse side of the document)

After product installation and registration, the OLP License Certificate should be kept in a safe and accessible place. The license number documented on the OLP License Certificate is required for all reorders.

3) Product Installation

To get started, insert the appropriate product CD into your CD-ROM drive. For most products the CD should automatically launch. If it does not, manually run setup.exe from the CD. Otherwise, select the product to install from the product selector.

Product Install from CD labeled

| StorageManagementforWindowsNT | ARCserve®/T Workgroup/Advanced Edition Version Francaise A

RCserve®/T Workgroup/Advanced Edition Deutsche Version

ARCserve®IT" Client Agents for UNIX ARCserve°/T UNIX Client Agents SurvivelT 4.5 for Windows NT SurvivelT Advanced Edition Storage Management for NetWare À ARCserve®IT" 6.6 for NetWare and its options ARCserve® IT" for NetWare EEE ee D ee ae ARCserve®!T 6.61 for Linux and its options ARCserve®IT Advanced Edition for Linux ee ee ee RE Computer Based Training a CBT - ARCserve®/T Administration Fundamentals ARCserve®/T Computer Based Training CBT - ARCserve®IT” Advanced Administration For Windows NT ARCserve®IT" Computer Based Training CBT - ARCserve®/T Advanced Administration for NetWare ARCserve°/T Computer Based Training |SecurityManagement, | InoculatelT "4.53 for Windows NT and its options Inoculate/T " Workgroup/Advanced Edition Inoculate/T 4.5 for NetWare Inoculate/T for NetWare Guard/T 1.01 for Windows NT Guard/T" Workgroup Edition

Storage Management for Linux

Product install from CD labeled Desktop and Server Management Aim/T 3.0 for Windows NT Aim/T Workgroup Edition

Control/7” Advanced Edition

Control/T © Workgroup/Advanced Editions Edition francaise

ee ee SE

|InformationManagement Ingres” II Developer Option 4.0

Ingres® Il OpenROAD Runtime Option

oul CYCI

| Network Management a vunnssnnC OIDs OUIUnUUAOPUIE PUES Double/T” 1.06 for Windows NT Double/T”” Workgroup Edition

Network/T 2.0 for Windows NT NetworkiT Advanced Edition for Windows NT Network/T 2.0 Options for Windows NT Network/T Advanced Edition Option Pack

Te VE Help Desk Management ee Service/T 4.32 for Windows NT Servicel7? Workgroup Edition

4) Product Registration Procedure

(A) Full Product Key Code appears on License Certificate

Full License key codes for products marked with a check box in the “Full Product Key Code appears on License Certificate” column in the list below can be found on the OLP License Certificate located in the Solutions Kit. You will be prompted for the product key code during instailation. The key code unlocks the program and allows you to complete the process.

(B) Retrieve Full Product License File with Register/T

Products denoted with a check box in the “Retrieve Full Product License File with Register/T column in the list below require a registration process. Each of these products will function normally for a 10-day trial period allowing you time to register the product. Without a Registered Key code, this software will STOP working 10 days after installation.

Included in the OLP Solutions Kit is Register/T , a simple program that expedites the registration process. Run Regit.exe found on the Register/7 CD and not the Register/T program that may be found in the Windows Start/Programs menu. If you are installing a French or German Product, please run Regit.exe from that CD. You will find the Registration ID for the product you have licensed on your Open License Program License Certificate.

Please Note: If you are upgrading to either ARCserve®/T French or German, or any French or German ARCserve/T Options, you will need to use the CDs labeled ARCservelT Upgrade - French or ARCserve/T Upgrade German.

(A) (2) Product Retrieve Full Product License File Full Product Key Code appears on with Register)” _ License Certificate

| Storage Management for Windows NT | ARCserve®IT" 6.61 for Windows NT and its options =| a] | ARCserve®IT” 6.61 for Windows NT and its options Frech] | ARCserve®IT" 6.61 for Windows NT and its options~German | | ARCserve”T" Client Agents for UNIX NER RS En À rns |

SurvivelT 4.5 for Windows NT

Storage Management for NetWare

ARCserve®/T " 6.6 for NetWare and its options

(A) (B) Retrieve Full Product License File Full Product Key Code appears on with Register/T" License Certificate

Product

Storage Management for Linux ARCserve®IT" 6.61 for Linux and its options |

Computer Based Training

CBT - ARCserve®/T" Administration Fundamentals

CBT - ARCserve®IT" Advanced Administration For Windows NT

|

CBT - ARCserve®IT” Advanced Administration for NetWare Inoculate/T 4.53 for Windows NT and its options

Inoculate/T” 4.5 for NetWare Guard/T 1.01 for Windows NT Re ee

Desktop and Server Management Aim/T" 3.0 for Windows NT Control/T” 5.0 for Windows NT

Control/T” 4.6 for Windows NT - French

Ship/T”” 2.0 for Windows NT ee ee

Network Management

Double/T 1.06 for Windows NT *

Network/T” 2.0 for Windows NT and its options

Information Management

Ingres II 2.0

Ingres” Il Developer Option 4.0

ingres® Il Runtime Option 4.0

Jasmine® 1.21 |

Help Desk Management

ServicelT 4.32 for Windows NT En

Each individual product requires its own unique License File. Please follow these simple steps to obtain a License File for each product.

Note for Control/T” : Licensing of Control/T is centrally handled by the Control/T Manager. Your OLP License Certificate in this Solutions Kit identifies:

= Number of Host/Viewer Agents licensed = Serial Number = Registration ID

To properly license Control/T” apply the Registration ID to the Control/T Manager machine. Once the registration process is completed, the Host/Viewer agents are automatically registered. You do not need to perform registration at each of the Host/Viewer Agent machines.

The Host/Viewer Agent count on your Control/T Manager machine is cumulative. If you register “25 Host/Viewer Agents” Registration ID and then register a “100 Host/Viewer Agents” Registration ID, a total of 125 Host/Viewer Agents are licensed on the Control/T Manager machine.

Note for Inoculate/7” : The Inoculate/T server centrally handles licensing of the Inoculate/T clients. Your OLP License Certificate in this Solutions Kit identifies:

= Number of clients available for licensing = Serial Number = Registration ID

To register your Inoculate/T clients:

1. Use the Windows NT Explorer and run the Regit.exe program directly from the Register/T CD. 2. Follow the instructions below for registering and supply the Client Pack Registration ID when prompted. This will register the total

number of clients available for licensing through this Client Pack.

3. Install the Inoculate/T client on your client machines. You do not have to run Register/T on each of the client machines. The Inoculate/T client count on your Inoculate/T server is cumulative. If you register a “25 Client Pack” Registration ID and then register a ‘50 Client Pack” Registration ID, your Inoculate/T server can connect up to 75 Inoculate/T clients.

Please note: You must run Register/ T from the CD labeled Register/T unless installing a French or German Product. If you are installing a French or German Product, please run Register/7 from that CD.

Computer Associates License File Creation and Product Registration Procedure

Registered users are eligible to receive: e Future free or discounted upgrades of new versions of the product; e Standard CA technical support as outlined in http://support.ca.com ; and e Advance notification of new features or products.

Please follow these simple steps to generate the License File and to register the product.

Important Note:

e If you have purchased any of the CBT Courses, Register/7” will automatically launch during the product installation.

e Ifyou are using the ARCserve®/7” Windows 2000 Product Support CD, please follow the directions on the CD Sleeve.

e To register ARCserve?/7” for Linux, please follow the instructions on the insert enclosed with the ARCserve®/7” for Linux CD.

Step 1: Gather Registration Information

Existing Customers: If you have previously used Register/T to register a CA product and know your CA Customer Identification Number and the matching Zip Code, please make a note of them here and proceed to Step 2.

Customer Identification Number: Zip Code:

New Customers: Please be sure to have the following information available before you proceed:

N Your Name V Postal Code N Company N Country

V Address V Telephone N City N Fax

N State

Step 2: Locate the Product Registration ID Number

Please locate the 16-digit Registration ID Number located on your Open License Certificate. Write this number in the space provided below. You will need this number to complete the registration process.

Registration ID No.:

jr C—___ SS ee ee

Step 3: Obtain/Specify Customer ID and Generate License File

Although Register/T” is a very powerful tool allowing different methods of registration, the following steps represent the most basic method: registering online using the Internet. If you decide to use another method such as registration by phone and e-mail, please refer to the online Help.

3.1. Please run Regit.exe located in the main (root) directory of the enclosed RegisterJ7 CD or the respective French or German CD.

3.2: The Register/T Wizard appears. If you want to register at a later time, select Register Later, click Next, and follow the instructions to enter your Registration ID to generate the License File. You need to perform this step to generate the License File for each product you have installed. This completes the License File generation process. However, it is strongly recommended that you register each product in the near future as outlined here.

3.3. If you do want to register, but you do not have your Customer ID and the matching Zip/Postal Code, please skip to step 3.4. Otherwise, please select Register Now and click Next. Then, select View/Edit Customer ID and click Next. You will see the Customer ID field and the Zip/Postal Code field. Edit these two fields using your assigned Customer ID and Zip/Postal Code, and click Next. Skip to step 3.5.

3.4. If you do not have your Customer ID and the matching Zip/Postal Code, select Get Customer ID By Internet, click Next, and follow instructions on the screens to enter your customer information (refer to Step 1) and to obtain the Customer ID.

3.5. At this point, you have successfully obtained/entered the Customer ID and its matching Postal Code. Select Online Express and click Next. Select the product you wish to register from the list. Enter your 16-digit Registration ID Number (refer to Step 2) ın the Registration ID field and click Add. Repeat this step for each of the products you want to register. When finished, click Next. You will see a series of messages reporting on the registration progress. Upon completion, Register/ I automatically generates the appropriate license file for the registered products. Click Next and then Finish to exit

This concludes the Product Registration process. Thank you.

5) Trial Product Installation and Registration

(A) Trial Product Availability

Most products install as trial copies. Please see the table below for the availability of a product's trial CD. If there is a check (#1 ) in the “Trial Product Availability” column (i), you can evaluate the product for up to 30 days. Otherwise, there is no trial product available presently.

(B) Retrieve Trial Product License File with Register/T

Some products require you to register the trial product in order to extend the trial period from the original 10 days. If there is a check (MI ) in the “Retrieve Trial product License File with Register/T’ column { if), then you should simply run Regit.exe, from the enclosed Register/T CD or respective French/German CD, and use the associated Trial Product Registration ID for the product from the table below.

Note: ARCserve®IT” Trial Product Registration IDs are valid for all languages.

Retrieve Trial Trial Product Trial Product Registration ID for Product License File Retrieving Trial

Product Availability with Product License Register/T File with (if) Register/T RE 2

Storage Management for Windows NT

ARCserve®IT" 6.61 Workgroup Edition for Windows NT u ARCserve®!T 6.61 Workgroup/Advanced Edition RAID Option for Windows NT ARCserve®!T 6.61 Workgroup/Advanced Edition Image Option for Windows NT ARCserve®IT" 6.61 Advanced Edition Tape Library Option for Windows NT

Retrieve Trial Trial Product

Trial Product Registration ID for Product License File Retrieving Trial

Product

ARCserve®IT” 6.61 Advanced Edition Client Agent for OS/2 ARCserve®/T 6.61 Advanced Edition Client Agent for NetWare ARCserve®IT "6.61 Advanced Edition Client Agent for UNIX

ARCserve®/T 6.61 Advanced Edition Data Migration Agent ARCserve” IT" Client Agents for UNIX 1260350361470567 nimary: 9515865013925093 Secondary:

Availability with Product License (i) Register/T” File with (ii) Register{T”

ARCserve®/T” 6.61 Advanced Edition Optical Library Option for Windows NT | BW | M | 8937027038147204 ee 6.61 Workgroup/Advanced Edition Disaster Recovery Option for 1160730361470507 ARCserve®/T” 6.61 Advanced Edition Replication Option for Windows NT 2271741472581638 ARCserve®IT” 6.61 Advanced Edition Data Migration Option for Windows NT | M | M | 7826916927036183 ARCserve®/T" 6.61 Advanced Edition Enterprise Library Option for WindowsNT | | M | 5504474705814951

® a . ARCserve®/T 6.61 Workgroup/Advanced Edition Backup Agent for Microsoft CIE 8837707038 147214 Exchange for Windows NT

® Mr ARCserve® IT" 6.61 Workgroup/Advanced Edition Backup Agent for Backup Agent CRE D for Oracle for Windows NT

® sus ; ARCserve IT 6.61 Workgroup/Advanced Edition Backup Agent for Microsoft SQL i 7826216927036153 for Windows NT

® aa , ARCserve IT” 6.61 Workgroup/Advanced Edition Backup Agent for Informix for 7826716927036103 Windows NT

® de ARCserve IT” 6.61 Workgroup/Advanced Edition Backup Agent for Lotus Notes for 2971441472581668 Windows NT

® 24: : nn ‘4 6.61 Workgroup/Advanced Edition Backup Agent for Open Files for 8937027038147204 ARCserve®/T" 6.61 Workgroup/Advanced Edition Client Agent for Macintosh CS ES

| 4M | m | 1260350361470567 | Primary

SurvivelT 4.5 for Windows NT

3959509557369437

Storage Management for NetWare

ARCserve®/T " 6.6 for NetWare and its options

Storage Management for Linux

ARCserve®/T 6.61 Advanced Edition for Linux

ARCserve®IT" 6.61 Advanced Edition Tape Library Option for Linux

M 7726696927036193

8937227038147284

Computer Based Training CBT - ARCserve®/T © Administration Fundamentals CBT - ARCserve®IT” Advanced Administration For Windows NT

CBT - ARCserve®IT” Advanced Administration for NetWare

7 InoculatelT 4.53 Workgroup Edition for Windows NT

Inoculate/7”” 4.53 Advanced Edition for Windows NT Inoculate/T 4.53 Workgroup/Advanced Edition Client Agents

6615385816925092 5604694705814951 7826016927036173 7726696927036193

3382952583692749

Inoculate/T 4.53 Workgroup/Advanced Edition Lotus Notes Option for Windows NT

Inocuiate/T 4.53 Workgroup/Advanced Edition Microsoft Exchange Option for Windows NT

Inoculate/T 4.5 for NetWare

Guard/T 1.01 for Windows NT

5504874709814962

Retrieve Trial Trial Product Trial Product Registration ID for Product License File Retrieving Trial

Product

PETE A with Product License (i) RegisterlT File with (ii) Register{T”

Desktop and Server Management

Aim/T” 3.0 for Windows NT

Control/T” 5.0 Advanced Edition for Windows NT Control/T” 4.6 Workgroup Edition for Windows NT Control/T” 4.6 Advanced Edition for Windows NT Ship/T 2.0 for Windows NT

4493563698703861 8737587029147205 3382852583692759 5504174705814981 6615785910925093

Network Management

Double/T 1.06 for Windows NT

Network/T” 2.0 Advanced Edition for Windows NT Network/T” 2.0 Switch Management Option Network/7 2.0 ATM Management Option Network/T 2.0 Frame Relay Option

Network/T 2.0 Network Access Policy Option Network/T 2.0 Response Probe Option Network/7 2.0 Application Response Option Manager Network/T 2.0 Application Response Option Agent Network/T 2.0 SNA Manager Option

Network/T 2.0 DECnet Management Option Network/T 2.0 SuperPing Path Doctor Option

0059629254369437 99487 10258258306 7726998022036174 7726698038036134 3282634688692760 3282734688692750 0059621355369497

515367911925083 382654682692740 8837309132147275 8737789133147205 9948110243258326

Information Management Ingres® Il 2.0

Ingres® Il Developer Option 4.0 Ingres® II Runtime Option 4.0 Jasmine® 1.21

Help Desk Management

ServicelT 4.32 for Windows NT 2271641481581639

6) Converting a Trial Copy to a Licensed Product

When you have decided to purchase a license for the Workgroup/Advanced Edition product that you have tried, converting the tnal software to a fully licensed product is easy and does not require reinstallation.

Locate the trial software in the matrix below and follow the instructions for converting the trial to a licensed product.

Converting a Trial Trial Product Availability Copy to a Licensed

Product

Product Storage Management for Windows NT rr D ARCserve®IT” 6.61 for Windows NT and its options Re-Register/T ARCserve®/T Client Agents for UNIX PNA SurvivelT 4.5 for Windows NT ee | cc | Storage Management for NetWare ee | ARCserve®!T 6.6 for NetWare and its options N er | Storage Management for Linux EN eee ARCserve®/T 6.61 for Linux and its options M | Web Registration BE Ve DE

Converting a Trial Product Trial Product Availability Copy to a Licensed Product Computer Based Traininc CBT - ARCserve®/T" Administration Fundamentals CBT - ARCserve®/T Advanced Administration For Windows NT CBT - ARCserve®/T Advanced Administration for NetWare

Security Management

|ComputerBasedTraining 9 | | CBT - ARCserve®/T”" Administration Fundamentals | CT | CBT -ARCserve®/T" Advanced Administration For WindowsNT ae à | Security Management | InoculatelT "4.53 for Windows NT Re-Register/T Inoculate/T” 4.53 Workgroup/Advanced Edition Client Agents Re-Register!T InoculatelT 4.53 Workgroup/Advanced Edition Lotus Option for Windows NT Re-Register!T Inoculate/T 4.53 Workgroup/Advanced Microsoft Exchange Option for Re-Register!T Windows NT Inoculate/T 4.5 for NetWare NA Guard/7” 1.01 for Windows NT Re-Register/T nt RE DRE D Desktop and Server Management nl Aim/T” 3.0 for Windows NT Re-Register/T Controli7 5.0 for Windows NT Re-Register!T Ship/T”” 2.0 for Windows NT Re-Register/T EEE | EEE Network Management NS RE Double/T” 1.06 for Windows NT Re-Register!T Network/T 2.0 for Windows NT and its options Re-Register!T ee VE Information Management | Ingres ® II 2.0 NA Ingres® Il Developer Option 4.0 DENE N/A Ingres® Il Runtime Option 4.0 NA Jasmine® 1.21 NA RS RE BEE Help Desk Management es ServicelT 4.32 for Windows NT Re-Register!T ES RS In.

Note: Re-Register/T

For product trials where a Registration ID was supplied, simply purchase and obtain the Registration ID of the product, and re-run Register/T to convert your trial copy software into a full licensed product. Follow the procedure documented in the Product Registration Procedures section of this document to run Register/T ".

7) Product Release Notes

Guard/T Workgroup Edition runs on Windows NT 4.0. We are pleased to offer a version of this product to users of Windows NT 3.51 at no cost. If you would like Windows NT 3.51 support, please download the software from our

web site at http://support.ca.com.

ServicelT’ was formally known as the software product “Professional Help Desk”. The Workgroup Edition product contained in this package runs on Windows NT 4.0. We are pleased to offer a version of this product to users of Windows NT 3.51 at no cost. If you would like Windows NT 3.51 support, please download the software from our

web site at http://support.ca.com.

ARCserve®IT" for NetWare & Options. The following components have support for NetWare 5.1: ARCservelT 6.6 for NetWare and ARCservelT 6.6 for NetWare Tape Library Option.

The following components have support for NetWare 5.0: ARCservelT 6.6 for NetWare, ARCservelT 6.6 for NetWare Backup Agent for Open Files, ARCserve/T 6.6 for NetWare Enterprise Library Option, ARCservelT 6.6 for NetWare Tape Library Option, ARCservelT 6.6 for NetWare RAID

Option, ARCserve/T 6.6 Backup Agent for Novell GroupWise for NetWare, and ARCserve/T 6.6 for NetWare Client Push Agent for NetWare. Other ARCserve/T options do not currently support NetWare 5.0. Please check www.ca.com for future updates for NetWare 5.0 support.

8) Product Support

If you require additional product information or support, a complete listing of phone numbers can be found by accessing the CA website at http://support.ca.com.

(AOMPUTER® For assistance and Information on OLP- ISSOCIATES Contact your local GA office

Software superior by design. Visit WWW ca com/olp/

All product names referenced herein are trademarks, logos, service marks or trade names of their respective companies. © 2000 Computer Associates International, Inc., One Computer Associates Plaza, Islandia, NY 11788-7000 INS02120128E